Office Equipment and Supply Fulfilment Services
Owning an office equipment and supply company online offers endless opportunity for growth. You can expand into new markets, sell through multiple channels, and introduce new product lines.
But without a strong fulfilment strategy, ecommerce brands can face challenges that can cut into profit margins and lower customer satisfaction.
ShipBob can help.
With ShipBob, you save time and money while offering affordable shipping options, faster shipping, and more.
Learn how ShipBob can help you grow your online office equipment and supply brand.
We feel like ShipBob is a partner that’s in it together with us. We never get the sense that ShipBob is just interested in getting our fulfilment fees. It is much more than that — they really care about our success and what makes us successful as a company.
Waveform Lighting Team,
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What is office equipment and supply fulfilment?
Office equipment and supply fulfilment involves picking, packing, and shipping customer orders for products placed on an online store. Order fulfilment for office equipment and supply involves packing items such as:
- Office furniture
- Pens, pencils, and markers
- Filing and folders
- Printers and ink
- Storage
- Presentation boards
- Tape and adhesives
- And more.
Benefits of partnering with a 3PL like ShipBob
With a global fulfilment network and best-in-class technology, ShipBob offers a wide range of ecommerce fulfilment capabilities to help you establish a logistics strategy that meets your needs and provides a great customer experience. Here are a few of the biggest benefits of partnering with ShipBob.
Track inventory in real time
As an office supplier, you most likely are dealing with various SKUs. It can be a challenge to manage inventory on the SKU level as you expand your business.
That’s why it’s important to have a system in place to optimise inventory levels and track inventory in real time to prevent stockouts. ShipBob offers built-in inventory management to help you make better decisions on when to order more stock, how much, and where to store it geographically.
Using the ShipBob dashboard, you can easily control stock at each location, identify best-selling versus slow-moving inventory, set automatic reorder points, and much more.
Go global with international fulfilment
Office supply is a necessity almost everywhere in the world.
Although online shopping allows access to your products from customers all over the globe, international fulfilment services present entirely new challenges. Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
ShipBob’s growing international network allows you to expand into new markets with ease and provide a consistent customer experience no matter where they live.
Optimise shipping
From international shipping capabilities to offering 2-day shipping options, ShipBob can help you optimise your shipping strategy.
When an order is placed, ShipBob’s algorithm will send the order to the warehouse closest to the customer to offer the fastest and most cost-effective ecommerce shipping options.
You may even realize a reduction in shipping costs by storing your inventory closer to end customers, splitting inventory across multiple fulfilment centres, and reducing your shipping zones.
How ShipBob works
Getting started with ShipBob is simple. Once you sync your online store to our technology, we help get you up and running quickly. As soon as we receive you inventory, orders are automatically sent to the closest fulfilment centre to the order’s destination and is quickly picked, packed and shipped.
From the ShipBob dashboard, you can set reorder points to restock in time, view advanced data and analytics to understand performance, and much more. Read on to learn more about how ShipBob works.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Inventory management
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
After switching to ShipBob, RIFRUF was able to offer 2-day shipping, which helped increased their conversions.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
