Ecommerce Fulfilment & 3PL Services for Durham-Based Merchants
Trusted by thousands of ecommerce brands, ShipBob offers a global fulfilment network that can be leveraged by Durham-based brands. You can even offer 2-day shipping to US customers across the continental US (from any of our US fulfilment centres).
Scroll down to see how our best-in-class fulfilment centres across the world can help brands in Durham expand to new regions and markets.
ShipBob customers have experienced a:
- 13% cost savings to their bottom line
- 18% reduction in cart abandonment rate
- 25% savings on shipping costs by distributing inventory
- 38.5% improvement to shipping speed
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99.95%
Accuracy rate
in fulfilling orders
99.8%
Of orders ship on time
within SLA
50+
Fulfilment centres
across 6 countries
#1
Best Overall Fulfullment Solution of 2024
by Retail Tech Breakthrough
How it works
How ShipBob goes from your online store to your customer’s door
1. Connect
Connect your store, import your products, then send us your inventory.
2. Store
We store your inventory in any combination of our fulfilment centers.
3. Ship
As soon as a customer places an order, we ship it from the nearest fulfilment centre.
FEATURES
Check all your fulfilment boxes with ShipBob
2-Day Express Shipping
ShipBob’s 2-Day Express Shipping enables fast delivery to 100% of the continental US (even from just one fulfilment centre). Our proprietary algorithm uses a combination of ground, air, and regional couriers to provide high on-time delivery rate.
While 2-Day Express is available for any of our ecommerce store integrations, our top ecommerce channels can even display 2-day shipping badges and estimated delivery dates on product pages to further increase conversions pre-checkout.
Inventory Distribution & Placement
Split your inventory to be closer to your customers, and get optimal, data-driven fulfilment centre location recommendations over time to improve delivery speeds and reduce shipping costs.
ShipBob’s Inventory Placement Program in the US allows high-volume brands to send inventory to one location. Then ShipBob does the rest — from choosing ideal locations and distributing your stock, to proactively rebalancing your inventory levels — giving you time back, lowering your inbound freight costs, and unlocking more affordable 2-day shipping.
Global Expansion
No matter where your customers are, ShipBob gets you closer to them. With dozens of fulfilment centres across the US, UK, EU, Canada, and Australia, having ShipBob as your sole fulfilment provider helps you scale into new markets with ease and manage inventory across locations from a single dashboard login.
You can also ship to your customers in 250+ destinations, create destination-based rules, and offer a variety of standard and expedited shipping options on your cart, including real-time courier rates.
ShipBob WMS
Have your own warehouse in the US? Keep fulfilment in-house with ShipBob’s proprietary warehouse management system. You can even centralise logistics across locations by using our WMS in conjunction with our fulfilment centres in other regions and/or countries.
With ShipBob WMS you get warehouse productivity and performance monitoring, multi-location inventory management, optimised picking routes for efficient retrieval, transportation management for optimised shipping courier routes, and much more.
Case Studies
CUSTOMER STORIES
Don’t just take our word for it — see why ShipBob is trusted by thousands of merchants
If someone is going to treat your products like their own, that’s the most you can hope for in a fulfilment partner. ShipBob does exactly that. The customer experience and brand consistency is really important to us, so to receive that level of support from ShipBob means so much to us. Because we don’t operate our own warehouse, we need to trust a 3PL team that is going to be invested in delivering our products to the best of their ability.
Stephanie Lee
COO
at PetLab
ShipBob is a drastic difference from our last 3PL. They listen and quickly get their customers’ needs live in their software. It feels like a really honest and fruitful relationship. I log on to our ShipBob account and see everything in one place, no matter if I’m looking at our facility in Kankakee, IL, or the ShipBob fulfilment centers in Canada or Europe. I didn’t have to learn different platforms or deal with support representatives at different companies.
Adam LaGesse
Global Warehousing Director
at Spikeball
Not all fulfilment companies are created equal. Before we partnered with ShipBob, we worked with a 3PL. When we went viral in 2016 and suddenly had thousands of additional orders to fill, we knew we had to outsource to a different 3PL that could give us the attention we needed, regardless of our size. We moved to ShipBob, and have received dedicated support ever since! We know that the next time we go viral, we will always be ready.
Juliana Brasil
Director of Operations
at Food Huggers
In my experience, ShipBob is a lot more clear and transparent about what customers can expect compared to the other 3PL we used. ShipBob’s analytics dashboard is quite helpful and straightforward. It’s really helpful to have that level of visibility so we don’t have to constantly email back and forth, asking when things will be completed. It saves a lot of time and helps set expectations appropriately.
Peter Liu
Co-Founder
of RIFRUF
The deciding factor that sold us on ShipBob was price. International fulfilment can be incredibly expensive, but ShipBob was cheaper than our old provider. ShipBob’s software was also much easier to use than our previous provider’s, and gave us a better picture of what was going on with our orders. Even from overseas, it gave us the visibility and control we would expect from a provider in our backyard.
John Greenhalgh
Co-Founder
of A Year of Dates
We’re partnering with ShipBob for every aspect of our shipping, fulfilment, and storage, and we’re relying on them to continue to come up with better technology and solutions, figuring out ways to improve not only the service levels for us, but also cut down on costs. That way, we can leave logistics to ShipBob and keep focusing on what’s most important to use: serving our customers.
Mithu Kuna,
Co-Founder and CEO
of Baby Doppler
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FAQs about ecommerce fulfilment services in Durham, NC
Below are answers to common questions about Durham fulfilment centres.
Does ShipBob have a fulfilment centre in Durham?
While we don’t have a fulfilment centre in Durham at this time, ShipBob does have several fulfilment centres in nearby states like Tennessee. We also have dozens of fulfilment centres across other regions of the US, including the Midwest, Northeast, and West Coast. For a full list of ShipBob’s locations, click here.
Can ShipBob ship to Durham?
Yes! ShipBob can ship to Durham, North Carolina from any of its fulfilment centres.
How do shipping zones affect me in Durham?
Shipping zones are calculated based on an order’s origin point. The closer an order’s destination is to its origin point, the lower the shipping zone for that order will be; conversely, the farther away an order’s destination is from its origin point, the higher the shipping zone will be.
For brands shipping from Durham, this means that orders shipped within the state or to nearby destinations such as Virginia or South Carolina will have lower shipping zones, such as Zones 1, 2, or 3. Orders bound for locations in more distant states like California or Oregon will have higher shipping zones, such as Zones 7, 8, or 9.
ShipBob can help brands lower their average shipping zone by distributing their inventory across our network of US fulfilment centres. That way, you can fulfil orders closer to end customers, and provide the fast and affordable shipping they want without breaking the bank.
Do I need a fulfilment centre located in Durham?
While many brands think they need a fulfilment centre in their backyard, the truth is they should follow the data and pick a location based on where their customers are located to keep shipping costs and transit times as low as possible. For example, if your customers are distributed across several regions of the country, being more centrally located or near highly populous areas can help you deliver to more customers more efficiently.
Once your order volume justifies it, you can split your inventory across multiple locations and have orders shipped from the closest location each time. ShipBob helps brands understand their data when getting started and provides analytics to customers on how their customer geographic locations change over time to show average savings, shipping zones, and transit time reductions if you change your fulfilment centre locations.
Does ShipBob have plans to open a Durham fulfilment centre?
We are continuously evolving our warehouse locations, using data and feedback from our customers to decide where to add fulfilment centres.
Where are ShipBob’s fulfilment centres located?
ShipBob has dozens of fulfilment centres across different regions of the US, including the East Coast, West Coast, and Midwest. We also have several fulfilment centres in the UK, Europe, Canada, and Australia, and we are constantly expanding our geographic footprint. Leveraging this ever-growing network, ecommerce brands can handle US and international fulfilment through a single partner and platform.
Looking for a fulfilment solution?
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Other nearby places we ship to
Leverage our network of fulfillment centers to strategically split and manage your inventory to reduce shipping costs and transit times.
