Customization Suite
A custom branded experience can influence purchasing decisions, generate social buzz, and boost customer loyalty and retention.
Creating an unforgettable unboxing experience with ShipBob’s Customization Suite will help your brand stand out from the competition and leave a lasting impression.
Because ShipBob can support custom packaging, we’ve leveled up our strategy to include Bloom-branded boxes, marketing inserts, and the ability for customers to add personalized gift notes to their orders. The level of customization that ShipBob supports helps us reinforce our image as a premium-quality product, and lets us curate a branded experience at scale for customers as soon as their package arrives on their doorstep.
Neil Blewitt, SVP of Operations at Bloom Nutrition
Request Fulfillment Pricing
Let’s talk. Thousands of brands trust ShipBob for their ecommerce fulfillment needs.
A fulfillment expert will get back to you shortly. Privacy Policy
Branded packaging
55% of shoppers are more likely to return to a brand’s website if their order arrives in branded packaging.
We make it easy for you to incorporate custom packaging with support for both custom boxes and mailers.
Our proprietary box algorithm uses a triple Cubiscan process to input product dimensions and weights, along with your selected SKU-level packaging preferences.
Kitting
Customize how your inventory is prepared for customers and expedite fulfillment with ready-to-ship kits.
From constructing a branded box and placing multiple SKUs in a kit to adding stickers, labels, and barcodes to items, we support a variety of kitting actions.
Our easy-to-submit, transparent kitting process and price estimator are in your ShipBob dashboard, allowing you to duplicate and edit prior requests.
Marketing Inserts
Make receiving a package from your brand feel like receiving a gift by including marketing inserts for your customers.
Use inserts as a promotional opportunity, from discount codes for future purchases and special offers, to thank you notes and passionate words from your brand such as highlighting a charity near and dear to your heart.
Customizable gift notes
From the friend sending wedding wishes from afar. From the proud parents of a new graduate. Make the unboxing experience even more memorable when you let your customers giving gifts add their own heartfelt notes to their recipients when checking out.
Want to send a gift note from your brand? You can also add custom gift notes for individual customers by editing orders before they are packed.
Gift notes print when orders are packed and can display your brand logo on the gift note if desired.
Customization costs
Creating a custom branded experience doesn’t have to be complex or expensive.
No cost with ShipBob:
- Custom sender labels (your brand name on the shipping label)
- Our standard, plain packaging
- Using custom-branded boxes or marketing inserts (just pay a monthly storage fee for each SKU!)
Small fees:
“If someone is going to treat your products like their own, that’s the most you can hope for in a fulfillment partner. ShipBob does exactly that. The customer experience and brand consistency is really important to us, so to receive that level of support from ShipBob means so much to us.
Our trust in ShipBob goes deep, as we know they will help us maintain our brand image.”
Stephanie Lee, Co-CEO at PetLab Co.
CUSTOMER STORIES
Don’t just take our word for it — see why ShipBob is trusted by thousands of merchants
Being an omnichannel brand is critical for us, so we can reach more pet lovers from more places. We’re glad that ShipBob helps us keep up with demand from all the places we reach our customers.
Stephanie Lee
COO at PetLab Co.
ShipBob not only integrates our custom packaging into their processes but also incorporates it into their boxing algorithm. This ensures that every parcel is packed in the appropriately sized box, maximizing efficiency.
Ali Shahid,
COO of Our Place
I reached out to ShipBob about additional inclusions for my orders like stickers from noissue. I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.
Tracey Wallace,
Founder of Doris Sleep
