Fall ‘24 Release
Introducing the latest features to help you save time and money as you scale globally and boost customer loyalty.
Sell Everywhere
Optimize Your Supply Chain
Outbound Sort Centers via ShipBob Logistics 🇺🇸
We’re expanding our network of sort centers across the US, which are already live the West, Northeast, Midwest, and Southwest, with the Southeast coming in early 2025! These investments in technology and operations allow us to pass on significant efficiencies to you. After each shipment is fulfilled at a spoke site and sorted at a sort center, it’s shipped faster with later and more frequent carrier pickups via additional carrier options for an overall enhanced delivery experience for you and your customers.
Replenishment Recommendations for Inventory Placement 🇺🇸 Early Access
Just when we thought ShipBob’s Inventory Placement Program (IPP) couldn’t make reducing shipping costs and transit times any easier – it has. Starting October 2024, we’ll provide automated replenishment recommendations in a report you can access directly in your ShipBob dashboard. This report will refresh your inventory data weekly using inputs from your order data and our predictive forecasting models to help ensure you’re fully stocked and ready for a successful Peak 2024.
Get Started with IPP
AI-Powered HAZMAT Compliance 🇺🇸
We’re streamlining the classification and management of HAZMAT products at ShipBob to help ensure compliance. Moving forward, all new hazmat products will be placed at certified sites, and we’ve enhanced our platform to make managing, receiving, and shipping these products easier.
We’re using AI to reduce many of the manual processes that help you identify and categorize HAZMAT products in your ShipBob product catalog. Additionally, there will be new in-app improvements to more easily manage HAZMAT products as well as new validations at receiving to give you more visibility throughout the fulfillment process to help prevent any compliance-related issues with your shipments and provide a smooth shopping experience for your customers.
Give your customers faster, more reliable shipping.
Orders Page Improvements to Manage Order Types, Splits, & Exceptions 🌎 Early Access
With the average user spending 30% of their time in the ShipBob dashboard on the Orders page, our updated UI makes it easy to customize and collect the information you need in a single view:
- Improved organization, including a side panel to drill into details without leaving the page
- New and expanded filtering options so you can find what you’re looking for faster
- Omnichannel order support, with more visibility for B2B orders and an easier way to identify split orders
- More transparency into item-level order details to quickly identify root cause and resolve orders that are on hold or in exception
New Reports Repository 🌎
We redesigned the Analytics tab in your ShipBob dashboard to make it easier to get advanced insights needed to make strategic business decisions in just a few clicks. You can now access the following reports (with more coming each month):
- Inventory Velocity
- Shipping Cost and Speed
- Inventory Snapshot
- Average Storage Cost by Location
Enhancements to Returns 🌎
We’re streamlining returns management by adding new columns and filters to help you find key information like created date and return type faster, and you can now process returns at any ShipBob fulfillment center you are able to receive inventory, not just where the original order was placed.
SKU + Product ID Search Functionality for WRO & Kitting Requests 🌎
We heard your feedback and implemented new ways to speed up creating both warehouse receiving and kitting orders. You can now search for products by SKU or product ID when creating these orders in your ShipBob dashboard. We’ve also grouped the display of product names and SKUs to make it simple to distinguish products with similar names or variations with different product IDs.
New Places to Find ShipBob News & Updates 🌎
You can now find important content, resources, and updates from the ShipBob team both on your dashboard homepage both in the “Announcements” section and the bottom carousel section as well as on your ShipBob dashboard login page, so you never miss any important ShipBob news again.
Direct Debit Payments from Bank Accounts in New Countries 🌎
Over the past few months, we’ve added payment method flexibility for merchants that wish to pay from their bank account in their home country. Now, UK-based merchants can pay via BACS, EU-based merchants can pay via SEPA, and Australian merchants can pay via BECS, all using direct debit in their local currency.
Sell Everywhere
Go Global
Give your customers faster, more reliable shipping.
New Integration with Shopify Managed Markets 🇺🇸🏅
We’ve expanded our DDP shipping integrations to offer you more ways to elevate international shipping, including ShipBob being Shopify Managed Markets certified as a preferred fulfillment partner!
Merchants with a Shopify store can confidently scale globally using ShipBob’s DDP solution via Managed Markets. This allows them to manage multiple markets from a single dashboard and provide hyper-localized shopping experiences that delight shoppers and boost international conversion rates (by an average of 40% in one year).
ShipBob’s Global Locations
Fulfill in-country or ship internationally DDP or DDU to 250+ destinations from any ShipBob location in the US, UK, EU, Australia, and/or Canada.
🇬🇧 United Kingdom
📍 Birmingham, Manchester, and 🆕 Wellesbourne
🇪🇺 European Union
📍 Poland and the Netherlands
🇦🇺 Australia
📍 Melbourne and Sydney
🇨🇦 Canada
📍Toronto and Vancouver
🇺🇸 United States
📍 50+ across multiple regions
🆕 Extended order cut off time till 2pm!
🇲🇽 Mexico
📍Tijuana
Sell Everywhere
Delight Shoppers
New Customization Suite Offers
Early Access 🇺🇸
What generates a 100% open rate? When your customers open their packages! Many of ShipBob’s fastest-growing customers focus on creating delightful shareable unboxing experiences by investing in special touches that personalize and distinguish their brand.
ShipBob’s latest updates to our Customization Suite include four new marketing insert and gift note options available for early access in select locations. Get started on creating an elevated customer experience by reaching out to ShipBob Support to learn more.
Request early AccessGive your customers faster, more reliable shipping.
Premium Gift Notes Early Access 🇺🇸
This option gives your customers the ability to include a 4×6 inch postcard with a personalized message when gifting your products. Printed in color on high-quality, branded, card stock with handwritten font for a personal touch, Premium Gift Notes are a great way to make gifting easy during the holiday season.
Fully Customizable Premium Gift Notes Coming 2025 🇺🇸
Enhance the gifting experience with 8×6 inch foldable greeting cards. Customers can select various card designs and fonts, with space for a personalized message. All you need to do is add a custom widget to your Shopify checkout, letting shoppers choose the perfect card to make their gift unforgettable.
Standard Marketing Inserts Printed On-Demand Coming 2025 🇺🇸
Gain flexibility with your marketing campaigns by simply uploading your design, and we’ll print and pack the insert for the duration of your marketing campaign. No need to worry about leftover inserts stored when switching campaigns. All you have to do is delete the old design on your dashboard and we’ll start printing and packing your new design once it’s uploaded.
Fully Customizable Marketing Inserts Printed On-Demand Coming 2025 🇺🇸
As 44% of consumers say coupons, discounts, or credits received during unboxing are the top factors in making repeat purchases, we can print inserts for unlimited, concurrent campaigns on the card stock of your choice, while you track the ROI of your targeted promos with easy-to-understand redemption data.
Sell Everywhere
Connect & Build Anything
Single Login to Manage Multiple Linked Accounts 🌎 Early Access
Do you manage multiple ShipBob accounts for different brands or international markets? We are rolling out a new feature that lets users switch between linked accounts with a single login. This update allows you to use a primary and subaccount structure across your active ShipBob accounts, making it easier to view everything you need without logging in and out and streamline your daily operations.
Request Early Access
Multi-Factor Authentication (MFA) for Enhanced Security 🌎
Enable MFA to strengthen the security of your ShipBob account at the point of login. By requiring a second authentication factor for access, you can confidentially secure your accounts against situations where passwords are compromised and also reduce the risk of phishing. This optional but recommended feature can be enabled at the user or company level, with users having the choice to use an authenticator app or to authenticate via email.
Get Started with MFASell Everywhere
Sell Everywhere
Shopify Split Order Shipments 🌎 Early Access
Give your Shopify customers the choice to split orders that contain multiple items by different delivery methods. Starting in October, you can enable this feature in your Shopify account and map all your ship options in the ShipBob dashboard.
Request Early AccessSKU-Level Inventory Sync 🌎 Early Access
Merchants selling on Shopify, BigCommerce, and/or Amazon can now control the inventory they sync to ShipBob at the SKU level. Whether you’re optimizing sales strategies or enabling temporary overselling for flash sales and product drops, this new inventory management feature provides the flexibility to drive revenue with precision.
Request Early AccessPeople Said…
Optimize Your Supply Chain
It used to take me 2 hours a day to do the work that ShipBob does for me – that’s 40 hours a month that I have back now, thanks to ShipBob. And that’s only the time spent shipping orders. Factoring in the considerable time I’m saving by not picking and packing orders myself, I have so much more freedom to focus on other priorities.
Kelly Bond, Operations Manager at Elle Sera
Go Global
Every single time we import a new container or even smaller LTL shipments, we’re going to be saving that 30% right off the top. Long term, it’s going to be astronomical how much money ShipBob’s Section 321 solution saves us.
Stuart Jones, Co-Founder of Canvas
Delight Shoppers
The level of customization that ShipBob supports helps us reinforce our image as a premium-quality product, and lets us curate a branded experience at scale for customers as soon as their package arrives on their doorstep.
Neil Blewitt, SVP of Operations at Bloom Nutrition
Connect & Build Anything
ShipBob provides APIs that are agnostic to merchants’ chosen backend solutions. Merchants can seamlessly input order data from diverse channels and extract fulfillment data to generate an array of alerts, notifications, or reports. This capability enables them to focus on managing exceptions and maintain a lean operational workforce.
Ali Shahid, COO of Our Place
Sell Everywhere
ShipBob’s automated EDI solution decreases a lot of the workload on our team. Compared to manually processing each order, it is so much easier to click a button with ShipBob’s automated B2B solution, knowing that ShipBob will handle the entire process and get all the information where it needs to go.
Typer Stelter, COO at Storelli Sports
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