Introducing new features to help you scale your business across all your sales channels and global markets.
Sell Everywhere
Go Global
Fulfill Orders to US Customers from Canada and Mexico via Section 321 🇨🇦🇲🇽
Import fees adding up as you scale? If you want to ship to US customers but sell high-tariff category products, ShipBob can help you avoid costly US import duty and tariff costs with Section 321 fulfillment. Eliminate US duties when you fulfill orders directly to US customers from our Toronto, Canada, and/or Tijuana, Mexico warehouses. ShipBob’s technology automatically allocates Section 321-eligible orders to our warehouses in Canada and/or Mexico and generates a fully compliant eManifest for a streamlined customs clearance and last-mile delivery to your US customers.
Give your customers faster, more reliable shipping.
Convert More International Shoppers with ShipBob DDP 🇺🇸🇬🇧
Optimize for cost, speed, and visibility to create a best-in-class international shopper experience with ShipBob DDP from ShipBob’s US and UK locations to 250+ destinations. New for Spring, we’ve made improvements to ensure shoppers are charged exactly the right amount of duties and taxes at checkout, and commercial invoices automatically populate with all of the right information needed for customs clearance.
ShipBob’s Global Locations
Ship delivery duty unpaid (DDU) to 250+ destinations from any location, or streamline the cross-border experience with delivery duty paid (DDP) from our US and UK locations.
🇬🇧 United Kingdom
📍Birmingham, Manchester, Swindon
🆕 All UK locations are now operating on Sundays!
🇪🇺 European Union
📍Poland, Netherlands
🆕 New Carrier for Netherlands: Deutsche Post
🇦🇺 Australia
📍Melbourne, Sydney
🇨🇦 Canada
📍Toronto
🆕 📍Vancouver
🇺🇸 United States
📍50+ across regions
🇲🇽 Mexico
🆕📍Tijuana
Sell Everywhere
Sell Everywhere
Fulfill TikTok Shop Orders 🇺🇸 🇬🇧
Not only is ShipBob a TikTok partner powering FBT in the US, ShipBob also helps hundreds of brands fulfill TikTok Shop orders via Seller Shipping or Fulfilled by Merchant (FBM) as an alternative fulfillment method. Whether you prefer to fulfill all your orders from one pool of inventory and view everything in your ShipBob dashboard, or you opt for TikTok’s all-in-one solution, ShipBob can help you reach more shoppers on TikTok Shop in the US and UK, and delight them from discovery to delivery with simple, fast, and affordable shipping.
Effortlessly generate FBA prep orders (parcel and freight) through your ShipBob dashboard, completely bypassing the need to input anything in Amazon Seller Central.
ShipBob automatically retrieves Amazon box and pallet labels during the fulfillment process, so you no longer need to pull labels from Amazon. With freight, we’ll also handle freight scheduling and management for you, saving you time and ensuring quicker order fulfillment.
ShipBob is launching its fourth B2B primary site in Texas, opening in mid-June. This facility will feature onsite B2B specialists and is laid out for efficient processing of B2B orders. Contact us today to learn how your business can benefit from B2B fulfillment at this new location!
Sell Everywhere
Delight Shoppers
Premium Gift Notes & Marketing Inserts
Early Access🇺🇸
Take your branded unboxing experience to the next level with new capabilities in our Customization Suite.
Our latest early release program prints premium custom gift notes and personalized marketing inserts at select ShipBob warehouses in the US. Fully customize the look and feel to create beautiful color printouts on high-quality card stock that showcase your brand and delight your customers.
Give your customers faster, more reliable shipping.
Customize Packing Slips 🌎
Our new self-service options help you manage packing slips from one page in your ShipBob dashboard. Add your brand logo, exclude the order price from the packing slips, add a custom message to your packing slip, and disable packing slips from being printed for DTC orders. To update your preferences in the ShipBob dashboard, go to Settings and then Customize Packing Slip. Learn more.
Sortation Centers Coming to the US 🇺🇸
We’re launching ShipBob sort centers in select US locations, starting in Southern California and soon in the Northeast, to increase visibility and reliability in the handoff between ShipBob’s fulfillment centers and our carrier partners. Our new last-mile carrier sortation process uses advanced sortation equipment to automatically sort parcels and send them to the nearest regional sort center without impacting transit times, so your customers get their orders without delays or errors.
Sell Everywhere
Optimize Your Supply Chain
Give your customers faster, more reliable shipping.
Reducing lead times through ShipBob’s strategic inventory distribution is super important, because we are basically competing against Amazon. We want our website to be the go-to purchasing platform for customers, and we don’t want shipping to be a reason why somebody might not make that choice. By distributing inventory across 3 ShipBob fulfillment centers through their Inventory Placement Program, our customers are getting their orders in a couple days. It’s very comparable to what customers been trained to expect with Amazon.
Customizable Distribution Plans for Inventory Placement 🇺🇸
Get time back with hands-off inventory distribution while maintaining control over exactly how your inventory is split. Merchantsusing ShipBob’s Inventory Placement Program can customize their inventory distribution plan when replenishing inventory to ShipBob warehouses. Add or remove locations and edit inventory quantities directly in your dashboard, or upload your own distribution plans for easy bulk updates.
Easier Rebalancing and Self-Serve Inventory TransfersEarly Access 🇺🇸
Save time creating inventory transfers within ShipBob’s US network and get improved visibility to inventory in transit. We’ve built a new rebalancing and inventory transfer process to help merchants achieve ideal distribution during IPP implementation and make internal transfers between US warehouses easier to submit and more efficient to transport.
We’re rolling out improvements to storage billing and invoices to provide merchants with improved accuracy and transparency.
Starting at the end of May, all merchants will move from monthly storage invoicing to every 2 weeks (payment schedule is still based on your daily, weekly, or monthly billing cycle) and you will see a more detailed invoice that outlines all daily snapshots and storage charges.
At the end of June, we’ll also roll out new invoice filtering and downloading capabilities to give you full visibility into all ShipBob charges in one easy-to-download file with up to 600k line items.
Automate Lost Order Credits for Shopify and WooCommerce orders 🌎
Starting in mid-June, merchants with Shopify and WooCommerce stores can submit lost order claims and instantly receive a credit with 1-click. Instead of opening a ticket and waiting, you’ll be able to submit the lost order claim directly from your dashboard and we’ll automatically perform an eligibility check. If all criteria is met, we’ll pay the credit in less than a minute.
Sell Everywhere
Connect & Build Anything
NetSuite Partnership & Integration Updates🌏
It’s now easier to manage your orders and inventory with updates to our NetSuite integration. You can see which sales channel all orders originated from in your ShipBob dashboard, sync lot and serial scan data, ShipBob fulfillment costs, and select products within your ShipBob dashboard. With automated return updates and enhanced business address mapping, you get greater transparency and seamless data sharing between ShipBob and NetSuite.
Plus, we’ve become a NetSuite SuiteCloud Developer Network (SDN) Partner, giving us access to exclusive tools to build more innovative solutions for our merchants.
New Integrations to Sync TikTok Shop Orders🌏
We’ve added new integrations to sync your TikTok Shop orders to ShipBob’s platform for fulfilllment in the US and UK. In addition to Aftership and Pipe17, ShipBob now supports TikTok Shop order ingestion via new integrations with Despatch Cloud, Patchworks (UK only), and Shopify’s TikTok integration.
People Said…
Delight Shoppers
The level of customization that ShipBob supports helps us reinforce our image as a premium-quality product, and lets us curate a branded experience at scale for customers as soon as their package arrives on their doorstep.
Neil Blewitt, SVP of Operations at Bloom Nutrition
Go Global
40% of our Canadian direct-to-consumer sales went to the West Coast last year, so this new ShipBob facility in Vancouver will help to optimize inventory placement closer to demand centers, reduce shipping cost and lead times, and, in turn, improve our customer satisfaction.
Allie Lin, Supply Chain Specialist at Wyze
Sell Everywhere
We’ve also saved a lot of time using ShipBob’s FBA prep automation feature for parcel. We just started selling on Amazon, but it’s already so much easier to manage. Now, it takes 20% of the time it used to take to send a shipment over to Amazon.
Nadine Joseph, Founder & CEO of Peak and Valley
Optimize Your Supply Chain
My favorite thing about the Inventory Placement Program is that it takes the burden off of our team and it’s based on real-time calculations, giving us the right distribution by SKU at each fulfillment center. Our customers receive packages via the lowest shipping zone possible among the four ShipBob fulfillment centers we’re in across the US.
Michael Mullaney, VP of Supply Chain at ZBiotics
Connect & Build Anything
Because we’ve been able to utilize ShipBob to fulfill all of our orders as a mini-ERP – including integrating directly to Amazon, multiple B2B channels, and our Shopify store – everything is so streamlined.
Tyler McCann, Co-Founder of Taste Salud
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