Albums, vinyls, and other media has a prominent stake in the ecommerce market. With so many orders to fill in short time frames, it’s tough for record labels, recording artists, and other media companies to keep customers happy. This is why many ecommerce brands choose to work with a logistics company like ShipBob.

What is album and media fulfilment?

Album and media fulfilment is the process of filling orders for music records and other types of media, such as vinyl, which has made a huge comeback. The entire order fulfilment process starts with receiving and storing inventory to shipping orders safely and efficiently. Many independent music labels and artists partner with a third-party logistics (3PL) company so they can focus their time and energy on marketing music, rather than on time-consuming logistics tasks.

How ShipBob grows album and media ecommerce sales

ShipBob is a logistics service provider that takes fulfilment and shipping orders off your hands. Our team consists of highly skilled fulfilment experts can help optimise your supply chain while saving you time and money as you scale your brand.

With ShipBob, music artists and labels can offer faster, more affordable shipping to better improve delivery speeds and increase conversion rates — without having to worry about doing it all themselves.

Challenges of album and media fulfilment

Album and media fulfilment is a vigorous task and requires a lot time and energy. Here are some of the most common challenges music labels and artists face when fulfiling and shipping media. 

Fulfiling large demand

If hundreds of orders for an album come in abruptly, then your company may struggle to fulfil them. No matter how many orders come in, ShipBob’s team has the technology and expertise to quickly fulfil and ship orders. 

Creating a strong brand identity

The album and media ecommerce markets can be competitive. With so many big labels out there, it’s important to stand out as an independent label or music artists. To do so, you will need to create brand awareness and build a strong, positive image of your company. We offer several different packaging options and partners, so you can design a custom box or poly mailer with inserts that will keep enhance the unboxing experience and delight your customers.  

Distribution and fast delivery

By partnering with a 3PL like ShipBob that offers a network of international fulfilment centres, you have the option to split inventory across multiple locations and reach customers across the world. By reducing the number of shipping zones a package must travel, you can significantly reduce shipping costs and transit times. ShipBob’s technology automatically routes each order to the fulfilment centre that’s closest to the shipping destination for the most efficient delivery.

Challenges of shipping albums, vinyl, and media

How to ship fragile items is important when dealing with albums, vinyl, and other physical forms of media that are prone to damage if not properly packaged. When shipping these items, you need to account for the following. 

Impact protection

Records can break during the transportation process if they are subject to pressure or impact unless appropriate measures are taken. 

Secure sealing

The vinyl needs to be secured carefully inside the boxes so they don’t move around and get damaged. Otherwise, your customers will return them and demand a refund. 

Optimised packaging

Fitting a record inside a large box won’t always end well. You need a system in place to make sure items are secured in packaging that right dimension. 

ShipBob’s order fulfilment process

ShipBob’s order fulfilment process is specifically designed to optimise each stage and make sure that orders are delivered on time. Here is an overview of our fulfilment logistics process. 

Receiving and warehousing

The term ‘receiving’ refers to the acceptance of incoming inventory to be stored before it’s sold. During this stage, a supplier, manufacturer, or ecommerce brand ships the required items to one or more of our fulfilment centre locations, where our team will receive the shipment(s). From there, a ShipBob fulfilment expert will make sure that all the items that were sent have arrived and are in good condition. From there, we store the inventory safely until items are ready to be picked.

Picking and packing

Once an order is placed on your store, the picking process begins. We locate the item(s) so the entire order can be packed in the next step. A picking list is automatically generated, which includes the items ordered, quantity, and where each product is located in the fulfilment centre. Each unit that’s picked is scanned from the inventory container so inventory counts are updated in real-time, providing up-to-date stock levels for merchants.

Once items are picked, the next step is to securely pack orders and add the shipping label. We choose the best packing materials for each order to both protect your products and achieve the lowest practical dimensional weight.

Shipping and tracking

By outsourcing fulfilment to ShipBob, you can take advantage of our negotiated shipping rates with major shipping couriers. Our carrier partners pick up packages from our fulfilment centres daily, which are sorted by each shipping service. From there, shipping couriers take care of the shipping, most often by truck or air shipping. You can improve customer satisfaction and increase your sales while also utilising USPS’s Media Mail ship option for the most affordable rate. Once we ship the order, order tracking is automatically generated. 

Why SubSubmarine chose ShipBob over other 3PLs

SubSubmarine is an Australian-based independent music label with an online store that sells cassettes, vinyl, and merchandise. SubSubmarine partnered with ShipBob to simplify cross-border shipping and to offer competitive shipping rates for US-based orders.

“I found ShipBob’s self-onboarding Growth Plan program to be straightforward and the user interface is really easy. The instructions on how to get started with ShipBob are step-by-step. Whenever I got stuck, I just emailed ShipBob’s support team, and they came back with screenshots or fixed the issue for me.”

Lee Nania, Founder of SubSubmarine

Getting started with ShipBob is easy

If you’re looking to optimise your fulfilment process and scale your music label or promote your own music, get in touch with ShipBob to learn how we can help. 

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