Ecommerce Delivery Partner Services + Solutions for Online Stores
Customers expect fast and affordable shipping. Once orders are shipped, it’s hard to feel like you’re in control of the last-mile delivery process. But partnering with an ecommerce delivery partner can help you optimise the order delivery process, saving you time and money while gaining a peace of mind.
ShipBob is a best-in-class fulfiling and logistics company that offers automated shipping solutions and has partnerships with major shipping couriers.
ShipBob was solid during the holidays, and at one point they even paid for expedited shipping for everyone, keeping their customers happy.
Josh Hollings,
Founder & CEO of Drop FX
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What is an ecommerce delivery partner?
An ecommerce delivery partner takes care of last-mile delivery for you by automating and the optimising the shipping process. This allows ecommerce businesses to save on time and costs, while passing significant shipping savings on to their customers.
What is the benefits of partnering with an ecommerce delivery partner?
By partnering with an ecommerce delivery partner, you can spend time picking, packing, and shipping boxes. A delivery partner will take care of your fulfilment and shipping needs. For instance, ShipBob automates shipping by partnering with major shipping couriers that come and pick up packages daily at all of ShipBob’s fulfilment centre locations.
ShipBob’s warehouses are also equipped with technology that automatically searches for the most efficient and cost-effective routes.
How ShipBob integrates with your ecommerce store
Getting started with ShipBob is easy. Once you sync your online store with ShipBob’s technology, here’s what happens next:
1. Order is placed
The order is sent to a ShipBob fulfilment centre. If you split inventory across multiple locations, the order will automatically get sent to the location closest to the order’s destination.
2. ShipBob picks and packs the order
Our 3PL technology automatically gives the picker information on where to find the items in our warehouse. The picker receives a packing slip with the items, quantities, and storage locations at the facility to collect the ordered products from their respective locations.
3. Order gets shipped
ShipBob partners with major shipping couriers like USPS, UPS, FedEx, and DHL. ShipBob offers faster and more affordable shipping options, a large and growing international geographical footprint, from which you can choose to store your inventory at one or more of our warehouses.
Ecommerce delivery partners compared
Company | Key Features and Capabilities |
| ShipBob | A tech-enabled 3PL
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| Flexport | Digital freight forwarder
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| UPS | Multinational shipping carrier and package delivery company
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| FedEx | Multinational shipping carrier and package delivery company
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| DHL | Global shipping carrier and package delivery company
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| Echo Global Logistics | Transportation and supply chain management services
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| C.H. Robinson | Multimodal transportation services and third-party logistics
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| XPO Logistics | Multinational transportation and contract logistics company
|
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
Go Global Easily
ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.
Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
