Your Career Fulfilled
The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. If this sounds like you, explore our open job opportunities!
What Is ShipBob?
ShipBob is a cloud-based logistics platform delivering best-in-class fulfillment solutions. There are over thousands of brands who trust our fulfillment services and global network to help scale their ecommerce businesses.
Our Mission
Your best work starts here.
It’s our mission to provide seamless end-to-end logistics solutions for our small and mid-size merchants so they can focus on what matters: creating exceptional customer experiences. And this is how we see our way forward, helping businesses be more successful online. Browse our About Us page, or check out our YouTube channel.
Why work at ShipBob
As a member of the ShipBob Team, you will…
Grow with an ownership mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company, and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
Collaborate with peers and leaders alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
Experience a high-performance culture and clear purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.
Collaborate on a global scale
ShipBob is a remote-first company, allowing for a hybrid, flexible work environment. Join our growing employee base with colleagues in the following locations.
WHY WORK AT SHIPBOB
Perks and benefits
Our team members bring their whole selves to work, and we believe in supporting them and their families outside of work too. We design our best-in-class benefits package by putting employees first.
Parental Benefits
ShipBob provides fully paid parental leave following the birth, adoption, or foster child placement of a child so that our employees can bond and care for their new child.
Generous PTO, Quarterly Wellness Days, and Paid Sick Leave
For salaried employees in the US, we offer unlimited PTO, 10 paid sick days per year, and 2 floating holidays per year. Employees in India are eligible for 12 days of all purpose leave, 15 days of earned leave, 3 days of bereavement leave, and 12 public holidays. We also offer a PTO accrual program for hourly team members. In addition, all salaried employees are eligible for 1 wellness day per quarter.
Healthcare
We know that if we are not taking care of ourselves and our loved ones, we’re not best positioned to take care of our customers and each other. We are proud to offer medical, dental, and vision insurance for employees and their dependents. In addition to great healthcare coverage, we also offer short-term and long-term disability, and access to mental health resources.
Financial Wellbeing
In addition to a competitive compensation package, our US team members are eligible for a 401(k) with a company match, and RSUs (dependent on role).
Referral Bonus Program
An incentive award is given to current employees who bring new talent to the company by referring applicants who are selected and successfully employed.
Pet Insurance
Our furry friends need care too, which is why we offer pet insurance through Nationwide for all US team members.
Professional Development Reimbursement
We are proud to provide team members with professional development opportunities that increase their skills and enhance their careers. Full-time employees who have been with ShipBob for at least 90 days are eligible for reimbursement for approved development costs, such as membership fees to professional organizations, seminars, and courses.
Senior Vice President, North America Sales
Marina Golemis
I found out I was expecting my first daughter only months after joining ShipBob. Naturally I was apprehensive to share the news as I was not sure how it would impact my career and the company’s confidence with me. I was met with unconditional support from everyone I told, including my direct manager. It gave me so much confidence going out on maternity leave knowing my job was safe when I returned. Not only was my job safe, I was able to earn 3 promotions in 3 years while having 2 children and going on maternity leave twice! Being a working mother is not easy but having the support of your company makes it not only possible, but sets me up for success both professionally and personally.
Senior Merchant Care Representative
Terese Bostick
My favorite part about flexible PTO is the fact that I can take some time to myself at any time that I would like. It prevents me from having burnout. PTO along with wellness days helps keep me grounded and keeps my mental health healthy. On my last PTO, I came up to Chicago to visit family and friends that I haven not seen in a while. It was a great time. On my last wellness day, I was actually able to take care of some things that I have been putting on the backburner. It felt good to have those errands accomplished.
Applying to join ShipBob
Interview preparation and process
We are committed to delivering an equitable, consistent, and effective recruitment process, and we want all candidates – from entry level to leadership – to have access to the same resources. At ShipBob, we care deeply about building a more inclusive workplace, and that begins with hiring. With that in mind, we’ve outlined what you can expect from the interview process and how to prepare.
PREPARING
Update your resume, and be ready to discuss your values, working style, and past experience. Conduct research and have questions ready for the team.
HOW TO DRESS
Our dress code is casual – feel free to dress as such or whatever you feel most comfortable in.
POST-INTERVIEW FEEDBACK
We appreciate the investment of your time in the interview process, which is why we want to provide you with as much detailed feedback as possible. Be prepared to provide feedback on your interview experience.
WHO YOU WILL MEET
Your potential future team! The interview process is your opportunity to envision yourself at ShipBob. Be your authentic self – the team wants to get to know who you are.
The interview Process
What to expect
Join our team
We’d love to get to know you
Browse our open positions, discover an amazing career waiting for you
at ShipBob, and apply today.
Frequently asked questions
FAQs about careers at ShipBob
Can I apply to multiple positions at ShipBob? What if I don’t know which position is the best fit for me?
Yes, you can absolutely apply to multiple positions! The ShipBob Talent team works very collaboratively, so make sure to tell your recruiter that you’ve applied to or would like to be considered for multiple open roles and they can point you in the right direction.
What is the culture like at ShipBob?
ShipBob is a global, remote-first company that proudly employs people in multiple regions of the world. While we have team members worldwide, we are united by our core values of being mission-driven, creative problem solvers, humble, resilient, and safety minded. We cultivate a strong sense of community through virtual and in-person events, such as Town Halls, offsites, holiday and festival celebrations, volunteering initiatives, awards and recognition, and more.
Additionally, we have several Employee Resource Groups (ERGs) dedicated to creating a welcoming environment and safe space for team members to find community. We also have a Culture Committee that is comprised of employees that help create a fun, positive culture. At ShipBob, you’ll find a supportive team cheering you on as you make an impact on the growth and success of our merchants while building a career you’re proud of. Learn more about ShipBob’s company culture.
Do ShipBob employees have access to internal mobility opportunities?
Yes! All open positions at ShipBob are accessible to internal employees first. We prioritize vetting internal candidates before opening roles to the external market. This way, we can leverage the skills, experiences, and knowledge of our current team members.
What does ShipBob’s virtual interviewing experience look like?
As a remote-first company, ShipBob has adopted a virtual interview process. Here’s what you can expect during the online interview experience:
- Connect with a ShipBob Talent Partner to discuss your background
- Meet with a Hiring Manager to align on cultural values, skill set, and more
- Complete a technical assessment, depending on the role
- Participate in a panel-style interview with potential peers and stakeholders
- Gain access to interview feedback, and if selected, receive an offer letter!
ShipBob utilizes Microsoft Teams as our virtual interview platform. When interviews are scheduled, a Talent Partner will send you a Teams video link, along with tips on how best to prepare for your interview at ShipBob. Our Talent Partners aim to provide constant, transparent communication throughout the entire interview process.
How does ShipBob support work-life harmony for employees?
ShipBob’s wellness strategy helps employees intentionally take a step back when they need it, so they can perform their best at work and at home. ShipBob has enacted various efforts to encourage a positive work-life harmony including meeting-lite Fridays, quarterly wellness days, flexible time off (employees are encouraged to take at least 10 PTO days a year), and floating holidays.
How does ShipBob communicate with job seekers?
At ShipBob, the safety and trust of our job applicants are top priorities. To help you identify legitimate communications from our team, please note the following: ShipBob will never contact candidates initially through WhatsApp, Facebook Messenger, or similar social media platforms. All official communications will come from our @shipbob.com email addresses or via a reputable recruitment platform. ShipBob will never ask job applicants to pay any fees or provide financial details as part of the hiring process. If anyone asks you for money or personal financial information on behalf of ShipBob, it is not a legitimate request. All applications should be submitted through our official website (www.shipbob.com/careers/) or via a verified job board. We do not conduct any part of the application process through informal chat platforms.
